Privacy Policy
Effective September 30, 2026
John Rice Water Solutions LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect through johnricewatersolutions.com, how we use it, and the choices you have.
Information we collect
When you submit our contact form, we collect the information you provide, such as your name, phone number, email address, service address or town, and a description of your water concern. When you browse the site, our hosting and analytics providers may automatically collect standard technical information such as IP address, browser type, device, referring page, and pages visited.
How we use your information
We use the information you submit to respond to your inquiry, schedule a water test or estimate, provide service, and follow up on completed work. We use technical information to operate and improve the website. We do not sell your personal information.
Sharing
We share information only with service providers who help us operate the website or communicate with you (for example, form delivery, email, and analytics), and when required by law. We do not share your information with third parties for their own marketing purposes.
Data retention
We retain contact submissions and job records for as long as needed to serve you and to meet our business and legal obligations.
Your choices
You can ask us to update or delete the information you submitted through the site by emailing jlrwater@gmail.com. You can control cookies through your browser settings.
Children
This site is not directed to children under 13, and we do not knowingly collect information from them.
Updates
We may update this policy from time to time. The effective date above reflects the current version.
Contact
Questions about this policy? Email jlrwater@gmail.com or call (215) 518-5862.